New & Remanufactured Hydraulic Pumps | Hydraulic Motors | Parts & Valves
A warranty is only as good as the company. If you build a quality product, then you don't have to worry about failure of the product. Every item we ship is tested for flow and pressure before shipment. Nothing leaves our plant without a test report on file, absolutely nothing. A copy of the test report can and will be provided upon request. The result of our commitment to quality is a return rate that's among the lowest in the industry. While other companies search for an excuse to not warranty their failed products, we simply replace the product. Moore Pumps, Inc. stands behind its products with a full one-year replacement warranty. If you are not satisfied, then we are not satisfied.
Moore Pumps, Inc. Announces Quality Assurance Program;
Progress Towards ISO 9001 Certification
Friendship, Tennessee, Dec. 15, 2016 – Moore Pumps, Inc. announced that it has adopted a quality assurance program as a first step towards certification to the international quality standard, ISO 9001. “We have been working very hard for a number of weeks to get to this point and initiate a formal quality assurance process at Moore Pumps,” said Customer Service Manager Clint Moore. “We are proud of the Moore Pumps management team and employees, and their contribution to this effort. By working systematically, we already see improvements in the way we do business,” Moore said. A quality assurance consultant, John Avery Emison, Ph.D. of Alamo, Tennessee, assisted in the process and helped write the company’s Handbook of Quality Policies and Procedures.
ISO 9001:2015 is an international standard that establishes requirements to guide companies who want to ensure that their products and services consistently meet customer’s requirements, and that quality is consistently improved. “We realize that we have a way to go before we are fully compliant with the international standard,” Moore commented. “But we are doing everything we can, as expeditiously as we can, to put in place a complete quality management system that fully complies with ISO 9001,” Moore said. “This year was a great year of progress for Moore Pumps and we believe 2017 will be better still.” Moore Pumps, Inc. supplies hydraulic pumps and cylinders to customers throughout the country and overseas.
Moore Pumps is a second generation, family owned business that believes in going the extra mile in order to meet or exceed the needs of their customers. We know that every second counts when a critical piece of machinery goes down and we do whatever it takes to get your part to you as fast as possible.